# How to manage engagement for building loyal community

## TL;DR

{% embed url="<https://youtu.be/zrVUJ7rFWFU>" %}

## Step by Step Guide

1. Click `manage replies`

<figure><img src="https://521478744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKTCQK1qm3UonGpDZ3DRt%2Fuploads%2FFkDp5eOEJk1f5cyXiGIv%2FScreenshot%202025-03-24%20at%209.10.20%E2%80%AFAM.png?alt=media&#x26;token=ba9ea628-6b3a-4b91-9cbc-0aac3ad8f5fd" alt=""><figcaption></figcaption></figure>

2. We know your time is valuable. That's why we only show unanswered replies, making it easy to catch the engagement you might have missed.

<figure><img src="https://521478744-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKTCQK1qm3UonGpDZ3DRt%2Fuploads%2F2z9IH8JUMRX3vrlHs11Z%2FScreenshot%202025-03-24%20at%209.12.38%E2%80%AFAM.png?alt=media&#x26;token=9d9fc9bd-a572-4e3f-85c3-d54701b35286" alt=""><figcaption></figcaption></figure>

3. Quickly reply to it!
